Contact us - Maple's Coop
Get in Touch with Maple’s Coop — We’re Here for Your Pet
Whether you have questions about a grooming plan, want to schedule daycare, or need reliable walking or boarding services, Maple’s Coop is ready to help. Our friendly staff can guide you through booking, answer policy questions, and assist with new client intake. We look forward to meeting you and your pet at 56 Clark Street in Downsville, NY.
Why Contacting Maple’s Coop Matters
Direct contact ensures we understand your pet’s unique needs and provide personalized service. Phone conversations allow us to gather important medical and behavioral details, recommend the most appropriate services, and schedule necessary meet-and-greets or assessments.
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Preparing for Your Call
New clients receive a welcome packet that includes intake forms, a care checklist, and tips for preparing pets for their first visit. We also offer a New Client Welcome discount—ask about available promotions when you call. (CTA 1) Call (607) 353-5832 to become a Maple’s Coop client today.
New Client Welcome
Policies, Payments and Cancellations
Payment methods:
Cash, major credit/debit cards, and contactless payments in person
Cancellation policy: 24–48 hours requested for grooming and daycare cancellations; holiday periods may have stricter rules
Late pick-up policy: Charges may apply for late pickups outside scheduled hours
Emergency and After-Hours Contact
For immediate emergencies during an appointment, we’ll contact the owner and transport to a local veterinarian as needed. After-hours contact details are provided to boarding clients and caregivers for urgent concerns.
Visit Us
We’re located at 56 Clark Street, Downsville, NY 13755. Stop by for a tour, speak with our team, and see why local owners trust Maple’s Coop for grooming, daycare, walking, and in-home boarding.
